ABOUT US

Here you can take a look and find more information about us

Company Profile
Company Facilities
Showroom
Vision & Mission
Company Profile

First Machinery Trade Co (FMTC) known as a company that engaged in trading business as a supplier and distributor for various machines especially for computerize numerical control (CNC) machines. We provide the best quality that supports automotive industry, mining & heavy duty equipment industry, mold & dies industry, including raliway & aircraft industries.

 

With the experiences that established along the way, it made us into a growing and reliable company as well as one of the top distributor's in Asia's Market especially in Indonesia.

An organization is a set of relationships that
are persistent over time

Kevin Kelly
 

OUR "FIRST" COMMITMENTS

 

Our company always try to give the best service and quality to customer by providing high quality and honest proffesionals all around. FMTC provides you with best machines that has a good reputation as a market's leader from Japan, USA, Europe and Taiwan. Those products that we sell have the best quality, high accuracty and keep inovating in technology and design.

 

In regards for services and maintenances, our company always giving out top priority after sales service in maintaining machine condition in their prime state, before or post the warranty ends. In order to fulfill the need of customers, we provide the customer with facilities that we hae such as hotline service that ready to help customers in need.

WE ARE COMMITTED TO BRING YOU SUPERIOR QUALITY OF SERVICE THAT IS RESPONSIVE, PROFESSIONAL, AND FOCUSED ON YOUR NEEDS.

 
To accomplish this, we have carefully built a team of professionals in both our operational and non-operational areas. Every personnel in our marketing team have mechanical engineering background, and have been well trained in CNC product mastery, while every personnel in our engineer team are not only experienced in troubleshooting CNC machinery, but also capable of sharing their knowledge in site visits or in-house training.

 

WE ARE COMMITTED TO PROVIDE BEST-IN-CLASS QUALITY PRODUCTS, SUPPORTED BY CONTINUOUS INNOVATION IN TECHNOLOGY AND DESIGN.

 

As a leader in supplying CNC machines, we have carefully selected and gain expertise in more than 11 CNC brands that are the best or top players in their specific areas. With access to multiple brands, we are able to stay unbiased in offering the product that best suits your needs, with top notch quality and accuracy. We are also continuously challenging and innovating our technology and design, keeping us at the top of the loop for the newest and best developments in CNC machinery.

 

WE ARE COMMITTED TO YOUR SATISFACTION BY DELIVERING SERVICE THAT YOU CAN TRUST AND RELY ON DURING THE LIFETIME OF YOUR CNC MACHINES.

Keeping this commitment in mind, we have invested in our 1,480 square meter showroom facility in Cikarang, aimed to support you to get the most out of our knowledge even before your purchase by inspecting our products in person, joining seminars for latest development, or even consulting with our experts in the comfort of our lounges and meeting rooms. Even before your installation of our product, our experts will offer in-house trainings to ensure that your team is well-informed and confident in the operations. Our hotline services in Jakarta and Surabaya provides you with on-demand site visits, as well as maintenance, repair, and overhaul of products. To further our reliability in safeguarding your operations, we have also invested in spare part storage for our products, ensuring we can deliver timely service to you.

Hotline Services

Our hotline services ready to serve and give solutions to any issues and provide information about our products

Jakarta: +6221-3803074
Surabaya: +6231-5053382

Regular Visit

As our sales service commitment our engineer team will do a reapairing service and run a regular visit program as a part of our maintenance services to our customer

Regular Visit

As our sales service commitment our engineer team will do a reapairing service and run a regular visit program as a part of our maintenance services to our customer

Sparepart Storage

We provide all kinds of sparepart of our machine which distributed responsively and on a timely manner.

Seminar Room

With 60 people capacity, with excellent training room standard, this seminar room will give a convenient product information to our customer

Seminar Room

With 60 people capacity, with excellent training room standard, this seminar room will give a convenient product information to our customer

Training

 We provide IN HOUSE TRAINING to our end users before the macine installed in their premises

Executive Lounge

This warm and convenient lounge will welcome and serve all of our customers.

Executive Lounge

This warm and convenient lounge will welcome and serve all of our customers.

Showroom

We have a 1480m2 showroom located in Cikarang. This
showroom will cater any exhibitions, client visit or any
supplier meeting that requires a spacious room to take a
look on our machines

First Vision, First Mission
  • Our FIRST Vision is to be the most trustworthy partner in Indonesia and Asia for end-to-end CNC machinery requirements.
  • Our FIRST Mission is to seek and promote mutual growth with customers through relentless commitment to deliver the FIRST in Quality, Product, and Service.
  • Thus we dedicated to perform alliance partnership with the machine technology makers that has scientific excellence and innovations.
First Quality, First Product
First Service & Maintenance

We are committed to bring you superior quality of service that is responsive, professional, and focused on your needs.

 

Carefully built a team of professionals in both our operational and non-operational areas

 

We are committed to provide best-in-class quality products, supported by continuous innovation in technology and design.

 

Carefully selected and gain expertise in more than 11 CNC brands that are the best or top players in their specific areas

 

We are committed to your satisfaction by delivering service that you can trust and rely on during the lifetime of your CNC machines

 

Carefully support our distribution operations after the machines system has been installed on our customer permises

We visualize FMTC
as..
  • Having presence in major engineering hubs and platofmrs in Indonesia.
  • Contributing in making developing Indonesia's world class machinery technology advancement, thriving the domestic supply of goods and having a presence in big major industrial cities.
  • Patronizing in supporting machinery education by gaining partnership with educational campuses in Indonesia.
  • Promoting Eco-friendliness by developing energy efficient solutions.
  • Gaining a strategic and mutual partnership with our most loyal customer and suppliers including our own employees
  • Facilitating all employees to share the same standards of work & life balance.
  • Creating a work environment that fosters passion, creativity and optimism with fun, respect and pride for all individuals.
  • Being exceptionally customer centric, delighting all our customers by all means and action.
  • Promoting our distributed brands among our loyal and future customer accros Indonesia.
SUBSIDIARY OF FMTC
CONNECT WITH US
Jl. Krekot Dalam Blok I No. 10-11,
Komplek Jaya Molek
Jakarta 10710 - Indonesia
+62(21) 3459184, 3447852, 3858901-03
+62(21) 3858904, 381 3552
sales@fmtc.co.id
CONNECT WITH US
+62(21) 3459184, 3447852, 3858901-03
+62(21) 3858904, 381 3552
sales@fmtc.co.id
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